Challenge
VersaPay, a Toronto-based FinTech company, needed a UX audit to strengthen the usability of its invoicing and accounts receivable platform.
Objective
My goal was to simplify workflows around invoicing, reconciliation, and collections, making the platform more intuitive and efficient for users.
Outcome
I delivered a detailed UX audit with clear recommendations to streamline processes, reduce friction, and improve user satisfaction.
Outcome
I delivered a detailed UX audit with clear recommendations to streamline processes, reduce friction, and improve user satisfaction.
Impact
The work contributed to enhancing VersaPay’s product experience and overall value. In 2020, the company was acquired by Great Hill Partners for $126 million, underscoring the importance of strong, user-centered design in driving product success.
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